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Quicklaw™ Customer Service

Training Information

Level I, Level II, and specialized, Quicklaw and LexisNexis® training sessions are offered free to all customers. Sessions are scheduled weekly in nine cities in Canada where LexisNexis Canada has its own training facilities, and are offered regularly in other cities. Private in-house sessions also can be arranged.

If you are an academic user, please visit Academic User Accounts for more training information.

Please visit the LexisNexis Canada training schedule to view upcoming schedules and register for training. To discuss your training requirements, please contact Customer Service. LexisNexis Canada trainers will work with organizations to customize a training session.

Quicklaw Sessions

Quicklaw sessions focus on one of: 1) the Web Browser Interface (WBI), available at the Quicklaw sign on page; 2) the web-style QUICKLINK™ Browser Interface (QBI), included with the QUICKLINK PRO™ software; or the original Classic Interface, also provided with QUICKLINK PRO. Sessions include an overview of the QuickFIND™ desktop productivity tool.

LexisNexis Sessions

LexisNexis training sessions include: 1) U.S. legal research sessions on the lexis.com® interface and 2) news and business research sessions on the nexis.com® and lexis.com interfaces.

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Level I Sessions

Quicklaw: This session, intended for new Quicklaw users, focuses on the fundamentals of searching. Topics include searching by case name and citation, using QuickFIND, searching for statutes, and using the QuickCITE™ case citator.

LexisNexis at lexis.com (U.S. legal research): Participants learn the basic skills needed to conduct effective online searches on LexisNexis at lexis.com. The session covers commonly used LexisNexis sources, basic search logic, browsing documents, printing and downloading, and services for retrieving documents from citations.

LexisNexis at nexis.com or lexis.com (news, company, and financial research): This session provides an introduction to researching general news, business, and company information. Participants learn the basic skills needed to conduct effective online searches. The session covers commonly used sources, basic search logic, browsing documents, and printing and downloading.

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Level II Sessions

Quicklaw: This session is for experienced Quicklaw users and covers advanced searching. Topics include Boolean searching, Point-in-Time statutes, searching for statutes judicially considered, source information, and current awareness services.

LexisNexis at lexis.com (U.S. legal research): This session is designed for experienced users of LexisNexis at lexis.com who wish to learn advanced techniques. Topics include segment searching, advanced connectors, and LexisNexis SmartIndexing Technology™, which works behind the scenes to deliver relevant and precise search results. Cost-effective techniques will also be demonstrated.

LexisNexis at nexis.com or lexis.com (news, company, and financial research): For information, please contact Elizabeth Fulton.

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Specialized Sessions

Quicklaw Statutes, Regulations, and Bills: Participants learn about the Quicklaw collection of federal and provincial statutory materials, including Point-in-Time statutes collections, which provide provisions in effect on a specified date. The session includes instructions on how to search for an entire act, a section of an act, an act’s history, statutes judicially considered, regulations, and bills.

Quicklaw Topical Sessions: These sessions, designed for experienced Quicklaw users, focus on a specific practice area. Sessions include a review of the QBI and WBI and customized examples.

Advanced Quicklaw Training for Librarians: Designed specifically for librarians, these advanced sessions give information professionals a chance to meet with a Quicklaw representative to discuss new sources and features. Topics vary from month to month and may include the expanding Quicklaw statutes and regulations collection, the launch of new software, and more.

Topical Sessions on LexisNexis at lexis.com: These sessions provide an advanced look at LexisNexis at lexis.com with focus on a specific practice area. Participants learn the skills needed to conduct effective searches. Topics include sources for the practice area, basic search logic, browsing documents, printing and downloading, and services for retrieving documents using citations or party names.

LexisNexis Due Diligence Solutions: For information, please contact Elizabeth Fulton.

LexisNexis Cost-Effective Searching: For information, please contact Elizabeth Fulton.

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